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Seamless by Design: The Production Team That Never Missed a Beat
Virtual events can be a nightmare, like building an airplane while you’re already in the air. But not with this crew. We had this beautiful rhythm where everyone played their part perfectly while staying flexible enough to improvise when shit hit the fan.


The Translation Layer
Business leaders and designers often speak entirely different languages—one talks KPIs and ROI, the other design systems and user journeys. Having led creative programs and internal events for Amazon Design, I’ve learned firsthand that building mutual understanding requires intentional translation.


The Art of Creative Structure: A Coffee Shop Philosophy
Drawing from her journey from barista to digital events producer, Heather Lynn reveals how the perfect balance of reliable systems and creative freedom—much like in a well-run coffee shop—can elevate your work from functional to exceptional.


From Pyramids to Podcasts: Capturing Community Memories In Conversations
This article is a behind-the-scenes look at how Cheers & Tiers: Design Leadership Tales Retold came to life—a podcast where my co-host Erik Cargill and I celebrate the bonds, stories, and exciting, tangled adventures of design community leaders.
